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Sisterly

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how personal data is collected, used, stored, and protected in connection with Sisterly, a SaaS product operated by Reflatech OÜ ("Company", "we", "us").

Company Information

Company: Reflatech OÜ

Registry code: 17328561

Registered address: Juhkentali tn 8, 10132 Tallinn, Harju maakond, Estonia

Sisterly is provided through its mobile application and website (collectively, the "Service"). Users of the Service are referred to as ("User", "you").

By using Sisterly, you confirm that you have read and accepted this Privacy Policy.

1. Information We Collect

Sisterly may collect the following personal data to provide and improve the Service and community experience:

1.1 Information You Provide

  • Name and username
  • Profile photo
  • Bio or self-description
  • Age, city, and interests
  • Content shared through in-app messaging

1.2 Information Collected Automatically

  • Device type, operating system, and app version
  • Usage data (such as features used and interaction frequency)
  • Approximate location derived from IP address

Note: Sisterly does not collect precise (GPS) location data without your explicit consent.

2. Purposes of Processing Personal Data

Personal data may be processed for the following purposes:

  • To provide, operate, and maintain the Service
  • To create and display user profiles
  • To enable communication and interaction between users
  • To ensure community safety and prevent misuse
  • To improve functionality, performance, and user experience
  • To detect and resolve technical issues
  • To comply with applicable legal obligations

3. Messaging and Communications

Messaging within Sisterly is conducted through the Service's messaging infrastructure. Message content is not used for advertising, marketing, or commercial purposes. Messages are not shared with third parties except where legally required.

4. Payments and Financial Information

Sisterly currently does not offer payments, subscriptions, or financial transactions. Accordingly, the following information is not collected, processed, or stored:

  • Credit or debit card information
  • Bank account details
  • Billing or payment data

5. Sharing of Personal Data

Personal data is:

  • Not sold for advertising or marketing purposes
  • Not shared with third parties without authorization

Limited sharing may occur only:

  • Where required by law or regulatory authorities
  • With technical service providers, solely to the extent necessary to operate the Service

6. Data Security

Reflatech OÜ implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

7. Data Retention and Account Deletion

Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Users may delete their Sisterly account at any time.

Upon deletion, personal data will be removed from active systems within a reasonable timeframe. Certain data may be retained temporarily where required by legal or technical obligations.

8. User Rights

Depending on applicable data protection laws, users may have the right to:

  • Access their personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of personal data
  • Object to the processing of personal data

Requests can be submitted using the contact information below.

9. GDPR – European Union Users

For users located in the European Union, personal data is processed in accordance with the General Data Protection Regulation (GDPR).

EU users have the right to:

  • Obtain confirmation as to whether personal data is being processed
  • Access their personal data
  • Request rectification of inaccurate or incomplete data
  • Request erasure of personal data ("right to be forgotten")
  • Request restriction of processing
  • Request data portability
  • Object to the processing of personal data

GDPR-related requests may be submitted via hello@sisterly.app.

Reflatech OÜ processes personal data only for specific, explicit, and legitimate purposes and retains it only for as long as necessary for those purposes.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes become effective when published on the Service.

11. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or personal data processing, please contact:

Company: Reflatech OÜ

Product: Sisterly

Email: hello@sisterly.app